Policies

CANCELLATION POLICIES

If you cancel: Deposit is non-refundable though transferrable. After final payment, the full amount is non-refundable. 

If we cancel the tour for any reason: Deposit is non-refundable though transferable to another tour offered or used as a credit for a future tour. The balance will be refunded or applied to a future tour as a credit. The only way to avoid trip cancellation penalties is to buy trip cancellation insurance. If you are interested in the insurance, we can help you purchase it.

If the tour is canceled for situations for any reason that is out of the control of Exodus Tours: Deposit is non-refundable though transferable to another tour I offer or used as a credit for a future tour. As much of the balance as can be recuperated from tour partners (local guides, hotels, transportation companies, etc.) will be refunded or applied to a future tour as a credit. The only way to avoid trip cancellation penalties is to buy trip cancellation insurance. If you are interested in the insurance, we can help you purchase it.

IMPORTANT NOTE: Due to the nature of this tour you must be able to climb steps and walk briskly unassisted.

For all tours that include international air, a passport with at least six months validity beyond your return travel date is required. Exodus Tours must receive a copy of your passport information page by final payment date. If not a USA citizen/passport, advise your agent.

Exodus Tours (“Agent”) gives notice that all services, reservations and arrangements for transportation, or cruise, or conveyance, or hotel or lodging, or meals or sightseeing services or any other activities made by Agent, are made by Agent as dual agent for the traveler, (Passenger) and for the air carriers, hotels, sightseeing companies, transportation companies, cruise lines and other companies (Suppliers) providing services for this program. As such, Agent shall not be liable for injury, damage, loss, accident, delay or irregularity which may be occasioned either by reasons of defect in any vehicle or mode of transportation, through the acts, defaults, financial difficulty or bankruptcy or omissions of the Supplier or person engaged in carrying out the arrangements of the trip or otherwise in connection therewith. Agent is not liable for delays and/or cancellations of services and resultant expenses or loss caused by acts of God, sickness, quarantine, weather, strikes, war, terrorism, social or labor unrest, local laws, mechanical or construction difficulties, abnormal conditions or other situations, actions, omissions or conditions outside Agent’s control. Agent is not liable for loss of, or damage to baggage or personal possessions. Agent and Supplier reserve the right to alter or cancel the itinerary or substitute services as conditions require or for the safety of Passenger. Travelers must be in good health and able to care for their own needs. Please contact us regarding any health concerns you may have or if you need to bring any specialized medical equipment so that we can determine if transportation services, hotels, and other suppliers can accommodate your equipment. If it is determined that your equipment can be accommodated, you or your traveling companion are fully responsible for it and must be able to lift, fold, push, and handle the equipment. Tour directors on the trip cannot be of assistance with such needs. We reserve the right to remove passengers from the group at their own expense if the care of or actions of a passenger become detrimental to the functioning of the tour. Payment of deposit(s) as outlined in this agreement shall be deemed consent to be bound by the terms and conditions of this agreement. Airline schedule changes, mechanical or weather delays may affect flight times. Your connecting flights and/or transportation to and from the tour start and end point, whether issued by other travel companies or on your own arrangement, may be affected. Please allow extra connection time. Taylor Halverson Travel [Exodus Tours] is not responsible for misconnections, delays, and/or cancellations. Once your first flight has commenced the air carrier controls your reservation. Any flight delays, misconnections, or cancellations must be re-scheduled by the responsible airline.

Please note that minor changes to the itinerary may occur due to local conditions and to better accommodate our group.

TOUR MINIMUM PARTICIPANT POLICIES

Tours that do not meet a threshold of at least twenty-five (25) participants may be subjected to (a) rebooking to another date or (b) or cancellation. See above for cancellation policies and procedures. 

PRIVACY POLICY FOR EXODUS TOURS

This Privacy Policy governs the manner in which Exodus Tours collects, uses, maintains and discloses information collected from users (each, a “User”) of the ExodusTours.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Exodus Tours.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Exodus Tours may collect and use Users personal information for the following purposes:

– To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

– To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

– To improve our Site: We may use feedback you provide to improve our products and services.

– To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

– To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.

– To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

As you browse Exodus Tours, advertising cookies will be placed on your computer so that we can understand what you are interested in.  Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with Exodus Tours. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

Our site uses a third party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf. Our company never receives or stores any of this information and our third parties do not provide or sell this information to any other company or service.

To opt-out of receiving our direct mail, you may contact us at the email or mailing address below. We will honor those requests, but please understand that it may take 30 days for such mailings to end.

Changes to this privacy policy

Exodus Tours has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

ExodusTours.com

1063 Valley Sage Drive, Springville UT 84663

1-800-988-9120

Info@ExodusTours.com

This document was last updated on July 29, 2024.